Refund Policy
At Ace Up Capital all purchases including challenge fees, subscription fees, or any other service fees are considered final. Once a payment has been completed, No refunds, reversals, or partial credits will be issued under any circumstances.
This includes, but is not limited to:
- User error or accidental purchases
- Failure to meet challenge requirements
- Disqualification due to rule violations
- Inactivity or non-participation
- Changes in personal or financial circumstances
By completing a purchase, you acknowledge and agree that all fees support the operation, maintenance, and delivery of our simulated trading services, and therefore are Non-refundable.
Questions or Assistance
If you require clarification regarding our Return & Refund Policy or need help with your account, feel free to contact our support team at:
📧 support@aceupcapital.com
Our team will be happy to assist you with any inquiries.